<p>Welcome to the Ezship platform operated by Ezbuy Japan Joint Stock Company (EZBUY JAPAN., JSC). Ezship is committed to seriously fulfilling our responsibility for information security in accordance with Vietnamese law regarding the protection of personal information confidentiality. When you provide information to us, it means you trust that we will use that information in a way that benefits you. Ezship understands that this is important, and we want you to know about the privacy policy we apply to ensure the safety of your information.</p><h2><strong>What personal information does Ezship collect?</strong></h2><p>Our purpose in collecting personal information is to provide and continuously improve services to meet customer needs. The information includes:</p><ul><li><strong>Information you provide to us</strong></li><li><strong>Information automatically recorded when you use the service</strong></li><li><strong>Information from external sources</strong> such as shipping units and partners.</li></ul><h2><strong>Ezship uses personal information to</strong>:</h2><ul><li>Provide and improve services.</li><li>Execute transactions, process orders, and handle payments.</li><li>Personalize user experience.</li><li>Comply with legal regulations.</li><li>Contact you through channels such as Zalo, phone, email, Facebook Messenger.</li><li>Promote related services and products.</li><li>Prevent fraud and ensure system security.</li></ul><h2><strong>Does Ezship share personal information?</strong></h2><p>We <strong>do not sell personal information</strong> to third parties. Information is only shared:</p><ul><li>With partners providing products/services directly related to orders.</li><li>With third-party service providers under confidentiality contracts.</li><li>When there are legal requirements or to protect Ezship and users.</li></ul><p>You will be notified and have the right to refuse if personal information is shared outside of the cases mentioned above.</p><h2><strong>How is your information secured?</strong></h2><ul><li>Use encryption and modern security software.</li><li>Comply with PCI DSS standards when processing card data.</li><li>Apply strict physical, electronic protection measures and internal access control.</li><li>Recommend users use strong passwords and log out after using public devices.</li></ul><h2><strong>Advertising</strong></h2><ul><li>Ezship may display customized advertising through third-party partners, <strong>without disclosing personally identifiable information</strong>.</li><li>Use cookies and advertising IDs to improve displayed content.</li></ul><h2><strong>Access and control of personal information</strong></h2><p>You can access and edit personal information in your Ezship account, including:</p><ul><li>Name, address, payment methods, purchase history...</li></ul><p>If you want to delete information or have specific requests, please <strong>contact us via Zalo OA or Facebook Messenger</strong>.</p><h2><strong>Can children use Ezship services?</strong></h2><p>Ezship does not provide services to children under 18 years old without parental/guardian supervision. We do not intentionally collect information from minors.</p><h2><strong>Terms of use and modifications</strong></h2><p>Using the service means you agree to this privacy policy. The policy may be updated without prior notice. We commit not to change important policies without user consent.</p><ul><li><strong style="background-color: transparent;">Facebook</strong><span style="background-color: transparent;">:</span><a href="https://m.me/334286776424528" rel="noopener noreferrer" target="_blank" style="background-color: transparent; color: rgb(0, 0, 0);">&nbsp;</a><a href="https://m.me/334286776424528" rel="noopener noreferrer" target="_blank" style="background-color: transparent; color: rgb(17, 85, 204);">m.me/334286776424528</a></li><li><strong style="background-color: transparent;">Zalo OA</strong><span style="background-color: transparent;">:</span><a href="https://zalo.me/173137761995992537" rel="noopener noreferrer" target="_blank" style="background-color: transparent; color: rgb(0, 0, 0);">&nbsp;</a><a href="https://zalo.me/173137761995992537" rel="noopener noreferrer" target="_blank" style="background-color: transparent; color: rgb(17, 85, 204);">https://zalo.me/173137761995992537</a></li><li><strong style="background-color: transparent;">Address</strong><span style="background-color: transparent;">: 〒136-0075 Tokyo, Koto, Shinsuna, 3 Chome−10−8, 1F Warehouse 3, Koto-ku, Tokyo, Japan, 136-0075</span></li></ul>